Privacy Policy

This Privacy Policy describes how South‑Africa.Tours ("we", "us", "our", or "the Website") collects, uses, shares, retains, and protects personal information of visitors and users.

1. Who We Are / Contact Information

2. Information We Collect

We collect different types of information depending on how you interact with the Website:

a) Information you voluntarily provide

• Comments: Data entered in the comment form, plus metadata such as your IP address for spam detection.
• Registration: Profile information you supply if you create an account.
• Contact: Data provided via email or contact forms.

b) Automatically collected information

Log data including IP address, browser type, pages visited, and diagnostic data. We also use cookies to improve your experience.

3. How We Use Your Information

• To enable features of the Website (comments, accounts).
• To communicate with you and reply to inquiries.
• To moderate content and prevent spam.
• To analyse trends and improve user experience.
• To comply with legal obligations.

4. Legal Basis & Compliance (POPIA)

We comply with the Protection of Personal Information Act, 2013 (POPIA). Processing is based on consent, legitimate interests, or legal obligations.

5. Cookies & Tracking

We use cookies to remember your choices and track performance. You can control cookies through your browser settings.

6. Data Sharing

We do not sell your personal information. We may share data with trusted service providers (hosting, spam-detection) only when necessary.

7. Data Retention

Comments are retained indefinitely. Registration profiles are stored until account deletion. We implement strict security measures to protect your data.

8. Your Rights

Under POPIA, you have the right to access, correct, delete, or object to the processing of your data. Contact us to exercise these rights.

9. Children’s Data

We do not knowingly collect information from persons under 18. Such data will be deleted if discovered.

10. Changes to Policy

We update this policy periodically. Continued use of the Website constitutes acceptance of any changes.